We provide "free standard shipping" for all area in domestic Canada.
Shipping Period:
（1） Standard/small orders ship out via USPS, UPS and FedEx.
（2）For large items, multiple items or large orders we use LTL freight.
Shipping Time: Standard shipping: 2-5 business days. Express shipping: 1-3 business days. LTL shipping: 8-10 natural days.
Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.
Order Processing Time: 1-2 business days.
*Business days don't typically include weekends, however, Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (844)-334-4203 or email at (support@thermomate.com) Monday - Friday from 9 am -5 pm EST. Unfortunately, once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
Shipping Period:
（1） Standard/small orders ship out via USPS, UPS and FedEx.
（2）For large items, multiple items or large orders we use LTL freight.
Shipping Time: Standard shipping: 2-5 business days. Express shipping: 1-3 business days. LTL shipping: 8-10 natural days.
Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.
Order Processing Time: 1-2 business days.
*Business days don't typically include weekends, however, Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (844)-334-4203 or email at (support@thermomate.com) Monday - Friday from 9 am -5 pm EST. Unfortunately, once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
